Frequently Asked Questions

We provide professional tree surgery and arboricultural services across London and the South East. For full details of our coverage, please see our Locations page.

We provide professional arboricultural services including tree pruning, crown reductions, crown thinning, tree removal, stump grinding, tree planting, tree inspections, and arboricultural advice for domestic, commercial, and public-sector clients.

Contact us by phone or email to arrange a free site visit. We assess the trees, discuss your requirements, and provide a clear written quotation with no obligation.

Tree work is priced individually. Costs depend on tree size, species, condition, access, location, risk, and any legal constraints. Accurate pricing requires a professional assessment.

Some trees are legally protected. We can check whether your tree is subject to a Tree Preservation Order or Conservation Area restrictions and manage any required applications on your behalf.

Most tree work can be undertaken year-round. Timing depends on species, tree health, nesting birds, and management objectives. All work is planned in line with current best practice.

Common indicators include dead or hanging branches, fungal growth, cracks, cavities, excessive leaning, root disturbance, or canopy dieback. A professional inspection is recommended if concerns arise.

In certain situations, tree roots may contribute to structural or drainage issues. This depends on species, soil conditions, distance to structures, and construction type. We assess each case and advise proportionate solutions.

Tree work is high-risk and requires specialist training, equipment, and experience. Professional arborists manage safety, protect property, and ensure work is carried out legally and to recognised standards.

Yes. We respond to storm-damaged or dangerous trees where there is an immediate risk to people or property, subject to availability and site conditions.

Yes. We are Arboricultural Association Approved Contractors, our arborists are fully trained and competent, and we carry appropriate public and employer’s liability insurance. Evidence can be provided on request.

Yes. All arisings, including branches, timber, and woodchip, are removed from site unless agreed otherwise. We recycle materials responsibly wherever possible.

Crown reduction decreases overall tree size. Crown thinning selectively removes branches to improve light penetration and airflow. Pruning is a general term covering targeted branch removal. We advise on the most appropriate approach for each tree.

Yes. We undertake tree inspections, condition surveys, and written reports for homeowners, landlords, insurers, developers, and commercial clients, including risk-based assessments where required.

Inspection frequency depends on tree condition, location, and level of risk. Trees near buildings, highways, or public access areas typically require more regular inspections.

All work is carried out in accordance with UK wildlife legislation. Trees are checked for nesting birds and protected species before work begins, and works are adapted or postponed where required.

All tree work is carried out in accordance with BS3998: Tree Work – Recommendations and current arboricultural best practice.